"Forces Reunited Admin"
Membership Level: Full
|Something else has just occurred to me to mention.|
I can understand how frustrating it is for regular users when it appears problems aren’t being investigated. But the forum topics not working has been reported to us a few times and each time (as far as I know) we have fixed the issue raised, but a deeper investigation shows that we’ve been treating symptoms rather than the deeper issue.
My point in writing this is to say that regular users such as yourselves will see problems more often than we will, since we don’t use the site in the same way you do. Often you will report a problem and we will fix it, but the problem will reoccur due to the point raised above.
Comments like "It’s still not working" aren’t helpful, but comments like "I’m trying to access the following page, which is having the problem we were having before", are invaluable, and will help us solve problems a lot quicker.